Massage Gear

Protecting Your Privacy


Massage Gear is committed to providing its customers with the highest levels of service, including the protection of your privacy.

Your Personal Information

Personal information held by Massage Gear may include your name, date of birth, current and previous addresses, telephone/mobile phone numbers, e-mail address and credit card details. If you choose not to provide such personal information (if required), Massage Gear may not be able to provide you with the services you require, or the level of service on which we pride ourselves.

How Personal Information is Collected

Massage Gear collects personal information in a number of ways, including:

- directly from you, when you provide information in documents such as an order;
- from publicly available sources of information;

How We Use Your Personal Information

Your personal information may be used by Massage Gear in order to:

- provide the services you require;
- administer and manage those services, including charging, billing and collecting debts;
- inform you of ways the services provided to you could be improved;
- research and develop our services;
- gain an understanding of your needs in order for us to provide you with a better service;
- maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.

Your personal information is also collected to promote and market other services which we consider may be of interest to you related to your industry, however Massage Gear shall not utilise your personal information to promote directly or indirectly network marketing businesses or businesses which are considered 'Spam' or alike.

Massage Gear will never disclose your email or personal address details to other parties and you will always have the option to unsubscribe from emails which we may send you from time to time.

If you do not wish us to contact you regarding other services please call 1300 653 9811300 653 981* (cost of a local call, *within Australia) or email to be removed from our bulk email list Email Us

Help Massage Gear to Ensure Information Held is Correct

Massage Gear takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. Massage Gear therefore recommends that you:

- advise our office of any errors in your personal information in writing or via email; and
- keep us up to date with changes to personal information such as your name and address or clinic name and address, as well as your current email address, telephone and mobile number.

If you have any questions in relation to privacy, please contact us on 1300 653 9811300 653 981 or international +61 2 6685 9923+61 2 6685 9923 Monday to Friday. Alternatively, you can write to:

Massage Gear, C/O: PO Box 733 Byron Bay NSW 2481 Australia.

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